This section of the site is a resource
for you to find out how to answer common questions we are asked on
If however you are unable to find the solution
to your particular question please phone 0800 0960
162 (+44 1843 862440 outside the UK) or submit
an online support ticket via the control panel.
Internet Dial Up Connection
How to set up your Free Netzoomi dial up. Step by step instruction on
Windows 95 - XP.
How to set up your email account
Setting up your email account is not as complicated as you may
think. The easy to follow guidelines will have you sending
and receiving mail in no time using Outlook Express.
Email account troubleshooting
Some explanations and solutions to common email problems.
How to upload files using FTP
Instructions on how to use Windows® Explorer
to transfer your pages from your computer to our hosting
FrontPage 2002 Web Site Publishing
Step by step instructions on how to publish to your finished
web site using FrontPage 2002.
Password Protecting a Web Site Directory
How to password protect your web site using .htaccess.
Prevents people from being able to view pages your
web site without
having the correct username and password.
Questions and Answers
This page contains answers to questions we are asked
on a regular basis. Use this page to answer any
have with either
your domain name or the services your domain uses.
Web Statistics (interpretation)
Help with how to use your web statistics (30Mb+ web hosting packages only).