This section of the site is a resource for you to find out how to answer common questions we are asked on a daily basis.

If however you are unable to find the solution to your particular question please phone 0800 0960 162 (+44 1843 862440 outside the UK) or submit an online support ticket via the control panel.

Internet Dial Up Connection

How to set up your Free Netzoomi dial up. Step by step instruction on Windows 95 - XP.

How to set up your email account

Setting up your email account is not as complicated as you may think. The easy to follow guidelines will have you sending and receiving mail in no time using Outlook Express.

Email account troubleshooting

Some explanations and solutions to common email problems.

How to upload files using FTP

Instructions on how to use Windows® Explorer to transfer your pages from your computer to our hosting servers.

FrontPage 2002 Web Site Publishing

Step by step instructions on how to publish to your finished web site using FrontPage 2002.

Password Protecting a Web Site Directory

How to password protect your web site using .htaccess. Prevents people from being able to view pages your web site without having the correct username and password.

Questions and Answers

This page contains answers to questions we are asked on a regular basis. Use this page to answer any issues you may have with either your domain name or the services your domain uses.

Web Statistics (interpretation)

Help with how to use your web statistics (30Mb+ web hosting packages only).